Privacy

Our Privacy Policy

Your privacy is critically important to us. At venetian-mirrors.com we have a few fundamental principles:

  • We don't ask you for personal information unless we truly need it. (We can't stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don't store personal information on our servers unless required for the on-going operation of one of our services.

Website Visitors

Like most website operators, venetian-mirrors.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

venetian-mirrors.com's purpose in collecting non-personally identifying information is to better understand how visitors use its website.

venetian-mirrors.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses.

venetian-mirrors.com does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to venetian-mirrors.com's website choose to interact with the website in ways that require gathering personally-identifying information.

The amount and type of information that venetian-mirrors.com gathers depends on the nature of the interaction. For example, we ask visitors who contact us to provide a name and email address.

Those who engage in transactions with venetian-mirrors.com - by purchasing a product, for example - are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, venetian-mirrors.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with the company.

venetian-mirrors.com does not disclose personally-identifying information other than as described below.

And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

venetian-mirrors.com may collect statistics about the behavior of visitors to its website.

However, venetian-mirrors.com does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

venetian-mirrors.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on venetian-mirrors.com's behalf or to provide services available at venetian-mirrors.com's website, and that have agreed not to disclose it to others.

venetian-mirrors.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, venetian-mirrors.com discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when venetian-mirrors.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of venetian-mirrors.com, third parties or the public at large.

If you are a registered user of an venetian-mirrors.com website and have supplied your email address, venetian-mirrors.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with our products.

venetian-mirrors.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns.

venetian-mirrors.com uses cookies to help identify and track visitors, their usage of the website, and their website access preferences.

venetian-mirrors.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website, with the drawback that certain features of the website may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, venetian-mirrors.com may change its Privacy Policy from time to time, and in its sole discretion.

venetian-mirrors.com encourages visitors to frequently check this page for any changes to its Privacy Policy.

Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Thank you for your time.

 

This Privacy Policy is made available under the Creative Commons Sharealike license (original policy provided by Automattic - Wordpress).

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Our Terms

Terms and conditions

All products are made to order. The average lead time is 30 days.

Taxes and customs fees

All goods delivered within most of the EU countries are vatable both on the product and the shipping costs.
All orders outside EU are not taxable.
The current VAT rate for EU is 22%. Deposits are non-refundable.
Custom fees, import duties or any associated penalties are of the sole responsibility of the buyer.

Duties of the customer

Customer must always sign for the delivery as "goods received unchecked".
The customer must check the integrity of the goods and report any damage within the first two days from the delivery date.
In fact, the insurance pays only within the first 3 days (otherwise might assume that the damage has occurred lately).
The customer is also required to document the external signs of damage on the box which prove the damage was caused by the shipping company.

What if something arrives broken?

We do always place utmost care in packing our mirrors, but when the parcel is shipped the delivery becomes a responsibility of the carrier.
Since we cannot guarantee for what happens when the package is in the hands of FedEx we do always cover every delivery by a full insurance.
If something arrives broken, you just have to email us the photos of the broken pieces and we will send you the replacement parts as soon as possible at no additional costs.
If you have a personal forwarding agent here in Italy, we can arrange the delivery with him.

www.venetian-mirrors.com is a brand of:

R designer SAS
Via D. Concini 6, 31015 Conegliano (TV)
Italy
VAT number: IT04440230268
Chamber of commerce registration number: TV - 350132